Course Syllabus
OUR LADY OF FATIMA UNIVERSITY
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COURSE SYLLABUS (STUDENTS COPY) |
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TORG 211 – TOUR GUIDING |
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COLLEGE |
CHIM |
COURSE DESCRIPTION This course will equip the students with a comprehensive knowledge on techniques and best practices in guiding and escorting travelers in their travels locally and abroad. The course deals with the basic knowledge in principles of tour guiding and tour operation. It gives the students a better understanding of the differences of tour operators from travel agency; its functions; characteristics and types. Also this subject teaches the students on actual activities involved in tour packaging such as itinerary planning and tour costing to come up with a package tour. Later in semester, the students are given an orientation on the principles of tour guiding and actual hands-on guiding in selected tourist destination. Participation in domestic tour and acting students tour facilitator is the requirement of the course.
COURSE EXPECTED OUTCOMES (CEO) By the end of the course, the student should be able to: 1. Discuss the places that have been developed for the different forms of tourism. 2. Plan a domestic and international itineraries and packages based on the principle learned. 3. Name some places in the country and identify the activities that each destination is known for. 4. Competently perform tour guiding practices while on tour. |
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DEPARTMENT |
TOURISM MANAGEMENT |
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COURSE CODE |
TORG 211 |
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DESCRIPTIVE TITLE |
TOUR GUIDING |
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PREREQUISITE (S) |
ITTM 211 |
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WEEK |
UNIT OUTCOMES (UO) |
COURSE CONTENT |
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1 |
COURSE ORIENTATION: o Understand the mission and vision of OLFU o Analyze how the study of TORG 211 shares achieving the vision and mission of the university o Analyze the content of the course syllabus and requirements.
INTRODUCTION : Review the basic tourism concepts and be able to provide relevant terms used in tourism industry. |
o OLFU VMV o PEO, CEO o Course Outline
o The Introduction to the Tourism Industry - The Global Tourism Trends |
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2 |
o Develop and Update Philippine tourism and travel industry information.
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The Philippine Tourism Industry - Philippine Tourism Trends - The Philippine Department of Tourism and its History - Attached Agencies of DOT - Visitor Travel Characteristics - Expectations of Tourist - Greatest Come-ons and Turn-Offs of the Philippines |
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3 |
o Recall the history of Tour Guiding and recognize the contributions of different era in tour guiding industry
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o Historical Background of Tour Guiding |
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4 |
o Understand the significance and functions of a tour guide. o Describe the criteria used to differentiate the different types of tour guide in local and international aspects
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o Tour Guiding as a Profession o Department of Tourism Seminars and Training workshops for Tour Guides o Benefits and Incentives of Accreditation with the Department of Tourism o Accreditation Requirements for Tour Guides |
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5 |
o Describe and distinguish the different classification and types of travelers.
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o Continuing Education for Tour Guides o The Escort/ Hostesses o Types of Tour and Tour Guides o Duties and Responsibilities of a Tour Guide o Importance of Education in Tour Guiding o Benefits of Being a Tour Guide |
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6 |
Prelim Examination |
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7 |
o Perform and familiarize with the skills required in making an effective commentary. o Explain and practice the importance of communication in Tour Guiding |
o Commentary - Skills required for commentary making - Creating a Personal Platform - Tips for Effective Listening |
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o Plan and create personal platform image to produce effective commentary.
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o Commentary - How to make a commentary - Some Tips for Effective Commentary |
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9 |
o Plan and create tour package proposal with itinerary and tour costing for a specific client/ market.
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o Itinerary and Itinerary Planning - Definition, Types and in its Components - Basis information in creating Itinerary - Tour Costing |
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10 |
o Perform and familiarize with the activities involved in tour and travel agency operation
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o Activities involved in Tour and Travel Agency Operation - Definition and Inclusions of the Tour Package - Categories of Tours - Selling Other Destinations |
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11 |
o Recall the domestic tourism through practicing individual Tour Guiding.
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o Individual Practice - CAR, Reg 1 to 5 - NCR, Reg 6-13, ARMM |
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12 |
Midterms |
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13-14 |
Discuss and deep appreciation of the roles, benefits and contribution of a Tour Guide. |
Cultural Characteristics & Behavior Patterns of Tourists - Tour Guiding from the Hearts - Market profile and peculiarities |
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15 |
o Emphasize the differences of values or cultural pattern of tourist through simulated tours
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o Values or Cultural Patterns of Travelers |
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16-17 |
o Apply the skills and build rapport through camaraderie, friendship, companionship in performing tour guiding |
o Rapport in Tour Guiding o Tour Proper |
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18 |
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Field Exposure/ Intercampus Competition in Virtual Tour Guiding |
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GRADING SYSTEM The final grade of the student is interpreted as shown on the table below: |
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AVERAGE |
ABOVE 98.00 |
95.00 – 97.00 |
92.00-94.00 |
89.00-91.00 |
86.00 – 88.00 |
83.00 – 85.00 |
80.00-82.00 |
76.00-79.00 |
75.00 |
74.00 and below |
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FINAL GRADE |
1.00 |
1.25 |
1.50 |
1.75
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2.00 |
2.25 |
2.50 |
2.75 |
3.00 |
5.0 |
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FDA (Failure due to Absences) UW (Unauthorized Withdrawal) INC (Incomplete) AW (authorized withdrawal NFE (No Final Examination |
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Lecture (100%): Prelims (20%) Midterms (20%) Finals (20%) Performance Grade (35%) Research (5%) Midterm Grade 50% Final Written Exam 30% Individual Practice ( Actual/Virtual Commentary) 20% TESDA Tour Guiding Assessment NCII (actual/online) Final Grade 50% Final Written Exam 50% Individual Practice ( Actual/Virtual Tour Guiding)
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PREPARED BY: ENDORSED BY: APPROVED BY:
PROF. MARIA DOLORES SALAMANCA ARMINA A. JAVIER, MBA, CTP ARMINA A. JAVIER, MBA, CTP
Faculty, CHIM Head, TM Department Program Head, CHIM-QC
Date: Nov 2020 Date: Nov 2020 Date: Nov 2020
Course Summary:
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