KNOWLEDGE, SKILLS AND ATTITUDE IN TOUR GUIDING

Welcome Globetrotters!

Let us be guided on how to become a best skilled tourism professional through this course! Giving the accurate commentaries and knowledge while on tour are some of the attributes of a tour guide! This course will equip the students with a comprehensive knowledge on techniques and best practices in guiding and escorting travelers in their travels locally and abroad.

Course Overview: The course deals with the basic knowledge in principles of tour guiding and tour operation. It gives the students a better understanding of the differences of tour operators from travel agency; its functions; characteristics and types. Also this subject teaches the students on actual activities involved in tour packaging such as itinerary planning and tour costing to come up with a package tour. Later in semester, the students are given an orientation on the principles of tour guiding and actual hands-on guiding in selected tourist destination. Participation in domestic tour and acting students tour facilitator is the requirement of the course.

Course Question Board:

Can discuss the places that have been developed for the different forms of tourism.
Can plan a domestic and international itineraries and packages based on the principle learned.
Can name some places in the country and identify the activities that each destination is known for.
Can competently perform tour guiding practices while on tour.

Want to practice and experience guiding tourist? Should you have any concerns about the module, you can send a message to me at aajavier@fatima.edu.ph. Please also indicate your full name, course, year and section.

Learning Modules:

This course will equip the students with a comprehensive knowledge on techniques and best practices in guiding and escorting travelers in their travels locally and abroad

Chapter 1 : The Introduction to the Tourism Industry

1.1 The Global Tourism Trends

1.2 The Philippine Tourism Trends

1.3 Top Philippine Destinations

1.4 The Philippine Department of Tourism

1.5 Department of Tourism and Attached Agencies (RA 9593)

1.6 Tourism Projects and Slogans

1.7 Visitor Travel Characteristics

1.8 Expectations of Tourists, Greatest Come-ons and Turn-offs of the

Philippines

1.9 Historical Background of Tour Guiding

Chapter 2 : Tour Guiding as a Profession

2.1 Department of Tourism Seminars and Training workshops for Tour Guides

2.2 Benefits and Incentives of Accreditation with the Department of Tourism

2.3 Accreditation Requirements for Tour Guides

2.4 Continuing Education for Tour Guides

2.5 The Escort/ Hostesses

2.6 Types of Tour and Tour Guides

2.7 Duties and Responsibilities of a Tour Guide

Chapter 3: Commentary

3.1 Skills required for commentary making

3.2 Creating a Personal Platform Image

3.3 Some Tips for Effective Listening

3.4 How to make a commentary

3.5 Some Tips for Effective Commentary

Chapter 4: Itinerary and Itinerary Planning

4.1 Definition and its Components

4.2 Types of Itinerary

4.3. Tour Costing

4.4 Definition and Inclusions of the Tour Package

4.5 Selling Other Destinations

Chapter 5: Cultural Characteristics & Behavior Patterns of Tourists

5.1 Tour Guiding from the Heart

5.2 Market profile and peculiarities

Learning Modules